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=Frequently Asked Questions=
=Frequently Asked Questions=


==Channel Related FAQ==
==General FAQ==


====My channel is being flooded. What do I do?====
Please visit [[General FAQ]] for General asked questions.
Note: When reporting to #services, don't paste lines, pastebin them. If you paste lines, it is considered flooding and you will be akilled for 30 minutes.


==Channel Related FAQ==


If your channel is being join flooded:
Please visit [[Channel Related FAQ]] for more information.
Assign LimitServ to your channel.
You can do so via '''/msg FunServ request LimitServ #yourchannel'''.
 
Note: You must be the channel founder to do this. LimitServ sets a limit accordingly so that it won't spam your channel with mode changes, while keeping the flooding out.
 
In the case that the flooding is join/part,''' /mode #yourchannel +R''' and report it to #services immediately (provide logs, nicks, etc).
 
The +R mode stops non-registered nicks from joining your channel.
 
If that doesn't work, '''/mode #yourchannel +i''' and report the offending nick(s) to #services.
 
When the flood has stopped, don't forget to unset the modes (replace the + with a -).
 
If your channel is being text flooded by multiple users:
 
Set a BotServ kicker for floods and repats.
 
'''/bs kick #yourchannel flood on 1 lines''' seconds (3 lines in 5 seconds is sufficient)
 
'''/bs kick #yourchannel repeat on 1''' repeats (2 or 3 repeats, depending on how many times the users repeat)
 
'''/mode #yourchannel +R''' also works here, as the users have to join your channel to flood.
In the case that this doesn't work, '''/mode #yourchannel +m'''.
This stops all non-voiced users from talking. If your channel is autovoice for all users, '''/cs levels #yourchannel set autovoice 3''' (you can change it back to 0 later).
 
Report the flood to #services, and provide logs of the flooding.
 
In the case that your channel is being targeted by a single user, kickban them. If they manage to rejoin, report them to #services, and provide logs of the kickban up to the rejoin.
 
Contributed by [[darkex]]
 
====A channel operator just abused me by kicking/banning me/removing my operator status/etc. Can I report that person?====
 
From the network's point of view, there is no such thing as "channel operator abuse". Channel operators can do whatever they deem fit in terms of channel moderation.
 
=====Does that mean there is nothing I can do about it?=====
You can talk to the channel's founder. Please refer to [[Channel Bans]].
 
=====The founder ignores me/I talked to the founder but it did not get resolved/I believe it would be useless to talk to the founder. What more can I do?=====
Nothing. You might want to (and should if you are banned) just stay away from that channel. You can always find an alternative channel or create a new one yourself.
 
==== I am the founder and I'm blocked out of my channel, what do I do?====
 
=====You can first try this command if you are not banned from the channel=====
 
'''/msg chanserv clear #channel modes'''
 
If you are still not able to join, you can try the commands below according to the error messages in bold:
 
=====#channel unable to join channel (invite only)=====
 
'''/msg chanserv invite #channel'''
 
 
=====#channel unable to join channel (need correct key)=====
 
 
'''/msg chanserv getkey #channel'''
 
You will get a message from chanserv similar to the one below:
 
-ChanServ- KEY #channel this_is_the_key
 
You can then join the channel by using the following command:
 
'''/join #channel this_is_the_key'''
 
 
=====#channel unable to join channel (channel is full)=====
 
'''/msg chanserv set #channel mlock -l'''
 
Note: this command will remove your previous locked modes.
 
 
=====#channel Cannot join channel (SSL is required)=====
 
/msg chanserv set #channel mlock -S
 
Note: this command will remove your previous locked modes.
 
 
=====#channel unable to join channel (address is banned)=====
 
/msg chanserv unban #channel
 
This one can get a little tricky if someone in your channel runs a bot/script to replace the ban automatically after chanserv removing it. If the error message persists, you can use the following command to check who is replacing the ban:
 
/msg chanserv checkban #channel
 
You will get a message from chanserv similar to the one below:
 
-ChanServ- The ban nick!ident@yourhost.com set by some_nick prevents you from joining #channel.
 
You can then either choose to talk to some_nick, or remove his op/halfop access.
 
Contributed by [[guuchan]]


==Network Related FAQ==
==Network Related FAQ==


====I was banned from Rizon! What do I do?====
Please visit [[Network Related FAQ]] for more information regarding this matter.
Please use the webpage http://kline.rizon.net/ in order to report NETWORK related bans. Otherwise, Use [[Channel Bans]] instead.
 
====Someone claims that (s)he is an IRC Operator. How can I check if (s)he is one?====
Type this command:''' /whois Someone'''
And if the messages returned contain the following line ({ } = optional): Someone is an IRC Operator {- *****}
Then (s)he is an IRC Operator.
 
====Someone is an IRC Operator and claims that (s)he is going to do *something* to me. What can I do?====
Unless you have broken our network's rule(s), you should not worry about it.


====I think an IRC Operator just abused me! What can I do?====
==Rizon BNC FAQ==
There is only one thing that the majority of IRC Operators (i.e. non-services staff) can do which will directly affect you, and that is /kill. If you did not get killed, it is most likely that no abuse has been involved.


====What is "non-services staff"? How many kinds of IRC Operators are there and what can they do?====
Please visit [[RizonBNC FAQ]] for more information.
Please check out [[Levels of staff]] for more information regarding this matter.

Latest revision as of 21:09, 11 October 2016

Frequently Asked Questions

General FAQ

Please visit General FAQ for General asked questions.

Channel Related FAQ

Please visit Channel Related FAQ for more information.

Network Related FAQ

Please visit Network Related FAQ for more information regarding this matter.

Rizon BNC FAQ

Please visit RizonBNC FAQ for more information.

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