Revision as of 17:01, 2 February 2011

Frequently Asked Questions

General FAQ

Please visit General FAQ for General asked questions.

Channel Related FAQ

Please visit Channel Related FAQ for more information.

Network Related FAQ

Please visit Network Related FAQ for more information regarding this matter.

Rizon BNC FAQ

What is a "BNC"?

BNC is an IRC Bouncer that stays connected 24/7 on IRC, and has the ability to store messages while you are offline.

Is this free? Do I have to pay for it?

No, you do not have to pay for it. Rizon offers this service for FREE.

What are the requirements for an application?

You need to have a registered nick for at least 7 days.

Can I have a bouncer even if I don't connect to it at all?

No, bouncers that are inactive for more than 2 weeks will be deleted.

Can I have your bouncer connect on another network/server?

No, we provide this service for Rizon ONLY.

How do I use it/connect to it?

Instead of connecting on the IRC network, you'll have to connect to the server that has the bouncer installed on a certain port.

For example, connecting to rizonbnc.us.rizon.net on port 1234 without SSL with username "user1" and password "secretpass", you'll do something like this /server rizonbnc.us.rizon.net 1234 user1:secretpass (That stands for mIRC at least, other clients may have /server replaced with something else.).

Note1: if you wish to use SSL, use port 12345.

Note2: If you have been assigned to EU server, then use rizonbnc.eu.rizon.net instead.

How can I read/disable/enable the away message logger?

See /msg *away help Yes, use the *.

Can I see what has been said in a channel while I was not connected?

Yes, you only have to set a buffer for playback for each channel. /msg *status setbuffer #channel 100 that commands make the BNC display you the last 100 messages on the channel upon connect.

How can I request a bouncer account?

Join #RizonBNC and do /msg RizonBNC request [EU/US] If you get an error, follow the instructions that the error message gives you. If not, you will have to wait for the BNC to be activated. Once this has been completed you will receive a memo from MemoServ. Follow the instructions in the memo to connect to your BNC. (To check your memos, /ms read last)

Note: Choose either EU or US, whichever is best for you, or leave it blank for automatic assignment.

I need help with my BNC!

Join #RizonBNC, ask and wait until someone responds.

My BNC was previously approved but it's rejected because of inactivity. How do I get it back?

Ask one of the ops to re-approve your BNC. It is at their discretion whether to re-enable your BNC or not.

How to change my account settings?

http://RizonBNC.us.Rizon.net:1234 or you can do it through /znc help to view your available options. Note: Use the EU server mentioned above if you are assigned on EU one.

I forgot my account password or didn't receive my info at all=

/msg RizonBNC changepass desired_pass_here and then connect using your normal username and new pass to the server you were assigned to.

Note: In order to change password, you must be logged into your nick and to have joined #rizonbnc. Username and password are case-sensitive.

My nick is being used by the BNC, and I forgot the info to login on it! I can't change my password with RizonBNC bot because my nick is not registered!

You can simply group your nick with your main one, and use the changepass command. To group use /msg NickServ group main_nick password

I don't want to be on the E.U. server, I want to use the U.S. one!

Simply ask one of the ops to move you across.

Is there anything else I should know about BNC?

Keep in mind these very important rules:

Do not advertise channels, flood or spam, doing so will result in removal of your BNC.
Do not use /amsg or /ame (messages all channels), we don't want to see your messages.
Normal network rules apply (/motd in your IRC client to view them). Breaking them will result in removal of your BNC and possibly other repercussions.

How can I join my RizonBNC on the go?

For all those of you out there that want to access your BNC from a different computer that doesn't have IRC software installed, you CAN access it from Mibbit or ChatZilla.

If you're out and about and do have an accessible client installed on the computer, issue /server rizonbnc.us.rizon.net 1234

USER:PASS where US is your server location (replace us with eu if you're on the European server), 1234 (+12345 for SSL) the port and

the USER:PASS your login details specified in your BNC application memo.

1. Go to http://mibbit.com/chat/.

2. Click on 'Server' and 'Auth'.

3. Enter 'rizonbnc.us.rizon.net:1234' into the 'Server address' field.

4. Change the dropdown from 'NickServ' to 'Pass'.

5. Enter your RizonBNC password in the format USER:PASS.

6. You won't need to change the nick, and you can leave the channel parameter out. Hit Enter.

For SSL: Change step 3 to 'rizonbnc.us.rizon.net:+12345'. If you don't know what SSL is, then use the normal address.

If you have a EU BNC (all BNCs as of July 2010), use rizonbnc.eu.rizon.net:1234 as the address. EU SSL: rizonbnc.eu.rizon.net:+12345

ChatZilla:

1. Go to ChatZilla > Preferences.

2. Change the 'Nickname' field to your desired BNC nick. If you do not modify this setting it will change to that nickname as soon as you connect to your BNC.

3. Click OK.

4. In the text bar below, type '/server rizonbnc.us.rizon.net:1234 USER:PASS', and hit Enter.

For SSL: Change step 4 to '/sslserver rizonbnc.us.rizon.net:12345 USER:PASS'. If you get an error about an invalid SSL certificate, just add an exception to it and continue connecting.

If you have a European BNC the address is rizonbnc.eu.rizon.net.

You should be in, if you're not then you typed your user and password incorrectly, or you went to the incorrect server.

Contributed by Kittie and darkex

@@ Line 11: / Line 11: @@
 ==Network Related FAQ==
-====I was banned from Rizon! What do I do?====
+Please visit [[Network Related FAQ]] for more information regarding this matter.
-Please use the webpage http://kline.rizon.net/ in order to report NETWORK related bans. Otherwise, Use [[Channel Bans]] instead.
-====How do I apply for Session limit increase?====
-Please follow the simple directions on http://kline.rizon.net
-If you do not supply the necessary information, your form will be ignored. Do not apply for session limit increase to engage in flooding, spamming, and other forms of abuse. Users who do so will be reported to their internet service provider and have their nicks and channels associated with the offender will be frozen and disabled permanently.
-====Someone claims that (s)he is an IRC Operator. How can I check if (s)he is one?====
-Type this command:''' /whois Someone'''
-And if the messages returned contain the following line ({ } = optional): Someone is an IRC Operator {- *****}
-Then (s)he is an IRC Operator.
-====Someone is an IRC Operator and claims that (s)he is going to do *something* to me. What can I do?====
-Unless you have broken our network's rule(s), you should not worry about it.
-====I think an IRC Operator just abused me! What can I do?====
-There is only one thing that the majority of IRC Operators (i.e. non-services staff) can do which will directly affect you, and that is /kill. If you did not get killed, it is most likely that no abuse has been involved.
-====What is "non-services staff"? How many kinds of IRC Operators are there and what can they do?====
-Please check out [[Levels of staff]] for more information regarding this matter.
-====What is this "drone/flood bot pattern ban" and why does it affect me?====
-Rizon prevents all kinds of malicious bots, drones, zombies and spambots from accessing the network to protect its users and itself.
-To achieve this, regular expressions are used, and even though we of course try to avoid false detections, it's possible that legit users happen to match one of those patterns.
-So what do I have to do now in order to be able to connect again without this happening anymore?
-Depending on what exactly was causing the pattern match and the resulting ban, you will most likely have to change either your nick, your username, or your realname (gecos).
-Here[http://i44.tinypic.com/21edty.png] you can see mIRC's option dialog which can be accessed via Tools -> Options -> Connect.
-In most cases, the ban was triggered due to all three of the above mentioned things (in mIRC, the part in front of the @ in the 'Email Address' field is used as username) being the same,
-changing one of them will most likely prevent you from matching the pattern and being banned in the future.
-In many other cases, the ban was caused by an additional space in front of the realname as result of a mistake in the USER command sent by some clients and legit bots, if so a (closer) look at the RFC is recommended.
-If you are unsure about what might have caused the ban or need assistance in what to do now, you can create a thread in the Help section as described here,
-otherwise you may have yourself unbanned using the site you were originally linked to in the ban message now.
-====I want to link my server to Rizon, what is the procedure?====
-Please refer to [[New links]] for more information regarding this matter.
 ==Rizon BNC FAQ==

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