Difference between revisions of "Channel Related FAQ"

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(Created page with "====How do I register a channel?==== A page dedicated on guiding you through the registration process can be found at Channel Registration ====How do I request a BotServ bot...")
 
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You can then either choose to talk to some_nick, or remove his op/halfop access.
You can then either choose to talk to some_nick, or remove his op/halfop access.


===How do I remove key/invite/<insert mode here> from my channel?===
This can be easily accomplished by using the command '''/mode #channelname -k''' where k is the [[Channel Modes]]
===A user keeps ban evading, what do I do?===
===A user keeps ban evading, what do I do?===



Revision as of 20:25, 22 February 2011

How do I register a channel?

A page dedicated on guiding you through the registration process can be found at Channel Registration

How do I request a BotServ bot in my channel?

In order to register a BotServ bot, the channel MUST be registered and you MUST be the channel owner. Use the command /msg BotServ botlist or Botserv list in order to retrieve the bot nicks and choose one that you like.

To assign a botserv bot, use /msg BotServ assign #channel bot where #channel is the name of the channel you are assigning it to and bot is the bot you are assigning.

Now that you have a bot assigned, visit BotServ commands for more information.

I don't like any of these Bot nicks, how do I request a new one?

In order to request a BotServ bot, you must have at least 150 users in your channel. Join #services and ask for a bot addition if you have sufficient users.

My channel is being flooded. What do I do?

Note: When reporting to #services, don't paste lines, pastebin them. If you paste lines, it is considered flooding and you will be akilled for 30 minutes.


If your channel is being join flooded: Assign LimitServ to your channel. You can do so via /msg FunServ request LimitServ #yourchannel.

Note: You must be the channel founder to do this. LimitServ sets a limit accordingly so that it won't spam your channel with mode changes, while keeping the flooding out.

In the case that the flooding is join/part, /mode #yourchannel +R and report it to #services immediately (provide logs, nicks, etc).

The +R mode stops non-registered nicks from joining your channel.

If that doesn't work, /mode #yourchannel +i and report the offending nick(s) to #services.

When the flood has stopped, don't forget to unset the modes (replace the + with a -).

If your channel is being text flooded by multiple users:

Set a BotServ kicker for floods and repats.

/bs kick #yourchannel flood on 1 lines seconds (3 lines in 5 seconds is sufficient)

/bs kick #yourchannel repeat on 1 repeats (2 or 3 repeats, depending on how many times the users repeat)

/mode #yourchannel +R also works here, as the users have to join your channel to flood. In the case that this doesn't work, /mode #yourchannel +m. This stops all non-voiced users from talking. If your channel is autovoice for all users, /cs levels #yourchannel set autovoice 3 (you can change it back to 0 later).

Report the flood to #services, and provide logs of the flooding.

In the case that your channel is being targeted by a single user, kickban them. If they manage to rejoin, report them to #services, and provide logs of the kickban up to the rejoin.

Contributed by darkex

A channel operator just abused me by kicking/banning me/removing my operator status/etc. Can I report that person?

From the network's point of view, there is no such thing as "channel operator abuse". Channel operators can do whatever they deem fit in terms of channel moderation.

Does that mean there is nothing I can do about it?

You can talk to the channel's founder. Please refer to Channel Bans.

The founder ignores me/I talked to the founder but it did not get resolved/I believe it would be useless to talk to the founder. What more can I do?

Nothing. You might want to (and should if you are banned) just stay away from that channel. You can always find an alternative channel or create a new one yourself.

I am the founder and I'm blocked out of my channel, what do I do?

You can first try this command if you are not banned from the channel

/msg chanserv clear #channel modes

If you are still not able to join, you can try the commands below according to the error messages in bold:

#channel unable to join channel (invite only)

/msg chanserv invite #channel


#channel unable to join channel (need correct key)

/msg chanserv getkey #channel

You will get a message from chanserv similar to the one below:

-ChanServ- KEY #channel this_is_the_key

You can then join the channel by using the following command:

/join #channel this_is_the_key


#channel unable to join channel (channel is full)

/msg chanserv set #channel mlock -l

Note: this command will remove your previous locked modes.


#channel Cannot join channel (SSL is required)

/msg chanserv set #channel mlock -S

Note: this command will remove your previous locked modes.


#channel unable to join channel (address is banned)

/msg chanserv unban #channel

This one can get a little tricky if someone in your channel runs a bot/script to replace the ban automatically after chanserv removing it. If the error message persists, you can use the following command to check who is replacing the ban:

/msg chanserv checkban #channel

You will get a message from chanserv similar to the one below:

-ChanServ- The ban nick!ident@yourhost.com set by some_nick prevents you from joining #channel.

You can then either choose to talk to some_nick, or remove his op/halfop access.

How do I remove key/invite/<insert mode here> from my channel?

This can be easily accomplished by using the command /mode #channelname -k where k is the Channel Modes

A user keeps ban evading, what do I do?

This should be obvious, but these troublemakers are users who evade channel bans by changing their nicks, idents, hostmasks, or whatever the ban was set to. Most often, though, they can be kept out by setting a proper ban. Take this for example:

[16:30:54] * righteous sets mode: +b Asmodeus!*@*

[16:30:58] * Asmodeus was kicked by righteous (Asmodeus)

[16:31:37] * Asmodeusss (~You.Know@He.Is.Trying.To.Be.Tough.Guy) has joined #fanclub


See the problem there? That was a poor ban, because it only affected the nick "Asmodeus". The user was able to evade it quite easily just by changing his nick. A better ban would be for *!*@He.Is.Trying.To.Be.Tough.Guy; a ban set on his host. You can find the users host using the command /whois nickname which will return something like, address: ~You.Know@He.Is.Trying.To.Be.Tough.Guy

or

Asmodeusss is ~You.Know@He.Is.Trying.To.Be.Tough.Guy * Asmodeusss

The user could remove the vhost and join the channel with his real host, in which case you should ban that, too. If the evader continues to evade through different hosts and vhosts, please report the matter to #services. Additionally, if you have SOP or Founder status in the channel, you could add the user to the akick list through:

/msg ChanServ akick #channel add nick reason

Spammers keep on coming and spamming my channel, what should I do?

Spammers, by definition, are users who join a channel to paste a link, or some type of advertisement telling users to join a channel or a different network. These cases should be reported to #services on sight. Also, be sure not to click on any spammer's link as it may be harmful to your computer. Here are some examples of a spammer in action:

[16:44:14] * mib_67ee3y (cgiirc@Rizon-61AFC63A.nc.res.rr.com) has joined #fanclub

[16:44:45] mib_67ee3y: Everyone click on this hxxp://viagra-scam.com

[16:44:50] * mib_67ee3y (cgiirc@Rizon-61AFC63A.nc.res.rr.com) has left #fanclub


[16:46:35] * Siesta_00 (qwebirc@Rizon-C7F08090.dyn.optonline.net) has joined #fanclub

[16:46:40] Siesta_00: Join us at #funandpopular@irc.funfun.net for party games!

[16:46:43] * Siesta_00 (qwebirc@Rizon-C7F08090.dyn.optonline.net) has left #fanclub

I couldn't find my issue on here, what do I do now?

For more information, check out Channel Management 101 and Channel Management 102 and Channel Modes


Contributed by guuchan and Kokizzzle